/f/131443/3073x2041/99a1f24631/5-ways-to-use-your-customer-survey-results-to-improve-the-customer-experience-feature.png)
/f/131443/1617x1027/a52d255102/tsm-benchmarking-reports-feature.png)
/f/131443/640x422/c90e3b081d/research-to-inform-strategy.jpg)
/f/131443/1962x1135/e8f74f1bf6/customer-research-review.png)
Colleague Engagement
We can offer a range of planning and creative support to bring the customer to life within the business. We have found this to be a crucial part of building engagement with the survey process, getting attention, and beginning the process of culture and behavioural change.
Bringing the customer to life. Getting the right balance of information and emotional connection, in a consistent and compelling way, is essential if you want to make change happen.
Our in-house design team have been turning insight into creative and engaging stories for over 20 years.
You need this if:
You want to build engagement with the customer survey process
You need to communicate key insight to staff
You want to shape decision making at the front line
/f/131443/670x425/e021879032/colleague-engagement-1-670x425.jpg)
What we do:
Find the story
Comms planning
Graphic design & creative
what you get:
Internal comms planning
We can help make sure the right messages reach the right people.
Engaging deliverables
Our team will deliver storytelling creative that works.
Colleague Engagement Examples
News & Opinion
/f/131443/500x500/854641b284/doing-best-posters-500x500.webp)
Employee Engagement Internal Comms
Enhance employee engagement by capturing attention and conveying important messages in a friendly and visually appealing way.
News & Opinion
/f/131443/2997x2997/7af882e480/employee-survey-posters-500x500.webp)
Employee Satisfaction Survey Posters
Enhance employee engagement by capturing attention and conveying important messages in a friendly and visually appealing way.
News & Opinion
/f/131443/500x500/4473048f52/positive-quote-posters-500x500.webp)
Colleague Engagement Posters
Enhance employee engagement by capturing attention and conveying important messages in a friendly and visually appealing way.
News & Opinion
/f/131443/500x500/708b8f0b64/tlf-posters-500x500.webp)
Employee Engagement Posters
Enhance employee engagement by capturing attention and conveying important messages in a friendly and visually appealing way.
Get in touch
Get in touch to find out more about service design and how we can help you gain an in-depth understanding of your customers today.
You may Also be Interested In...
Webinar
/f/131443/500x500/45bbadd789/employee-engagement-measurement-2022-webinar-thumbnail.jpg)
Employee Engagement Measurement 2022
As we emerge from the Covid pandemic, the way we work may have changed enormously, but organisations still need engaged employees and there are more things to consider when undertaking employee engagement research. Happy and engaged employees care about their work and your comp...
/f/131443/2240x2240/4bdd2b90b9/all-ci-magazines-square.jpg)
Customer Insight Magazine
Created and published in house, Customer Insight magazine is a home for longer features, case studies, and latest thinking on customer experience and insight. All designed to inform, stimulate, and sometimes to provoke. We hope you enjoy reading it as much as we do creating it!
Webinar
/f/131443/500x500/a659f2cf7f/the-one-page-results-summary-webinar-thumbnail.jpg)
The One Page Results Summary...How To Do It?
Our Top Ten list is a must have checklist for any company. Can you say hand on heart that you do all ten things..? probably not, but it's a good goal to chase. Greg Roche talks you through each point in a bit more detail.
News & Opinion
/f/131443/1023x1024/d9190d2f30/what-is-your-story-thumbnail.png)
Telling your research story - 5 questions you need to ask yourself
In this article TLF Research Client Manager Stephen Hampshire shares his thoughts on storytelling in customer research. The word “storytelling” may be the most abused buzzword in the research industry and, let me tell you, that is a competitive field.