/f/131443/3073x2041/99a1f24631/5-ways-to-use-your-customer-survey-results-to-improve-the-customer-experience-feature.png)
/f/131443/1617x1027/a52d255102/tsm-benchmarking-reports-feature.png)
/f/131443/640x422/c90e3b081d/research-to-inform-strategy.jpg)
/f/131443/1962x1135/e8f74f1bf6/customer-research-review.png)
/f/131443/2041x1307/ec9757d574/index-consumer-sentiment-q4-2024-budget-special-feature.png)
Budget Special: The Index of Consumer Sentiment Q4 2024
This is our 'Budget Special' Index of Consumer Sentiment report.
With pre and post-budget surveys around the announcements made in the 30th October Budget, this report explores how consumers are responding. The data shows that there had been a significant decrease in Consumer Sentiment prior to the budget announcements, before falling even further afterwards.
The Q4 2024 data collection for the Index of Consumer Sentiment ran in mid October, and the post-budget survey in the week of 4th November. The pre-budget survey is based on 2,854 responses and the post-budget survey had 1,811, both surveys were run on our consumer panel.
The full Q4 report with detailed analysis will follow in December.
Overall Trend
The overall Index of Consumer Sentiment decreased significantly to 70.5 in the runup to the budget, and even further to 68.0 after the budget
/f/131443/1718x853/b0f4622ddc/index-consumer-sentiment-q4-2024-budget-special-graph.PNG)
You may also be interested in
Downloads
/f/131443/413x412/983673a35b/index-consumer-sentiment-q2-2024-full-report-thumbnail.png)
The Index of Consumer Sentiment Quarter 2 2024
Our latest Index of Consumer Sentiment Report covers the second quarter of 2024. Consumer sentiment may still be a fair way short of where it stood in 2018 when we launched the UK Index of Consumer Sentiment, but looking through the results in this report it’s hard not to feel a...
Downloads
/f/131443/1481x1480/95f4ed1b2f/how-to-guides-from-tlf-research-thumbnail.png)
How To Guides
Our 'How To...' guides cover a range of customer research subjects and aim to give you a practical guide to using tools and techniques that will help you understand your customers. Search the guides below to download a PDF copy. We'll be creating new guides on a regular basis, s...
/f/131443/935x934/a00e77eae7/training-events-thumbnail.png)
Training & Events
We’re specialists in understanding customers and we’re passionate about sharing our knowledge to help organisations deliver first class customer experiences. Our training and events can help you develop your knowledge and skills on a wide range of customer research and insight su...
/f/131443/2240x2240/4bdd2b90b9/all-ci-magazines-square.jpg)
Customer Insight Magazine
Created and published in house, Customer Insight magazine is a home for longer features, case studies, and latest thinking on customer experience and insight. All designed to inform, stimulate, and sometimes to provoke. We hope you enjoy reading it as much as we do creating it!
Is it time to review your customer research?
We can help you design a programme that reflects your customers' needs and give you the insight your company needs to deliver a world class customer experience.