/f/131443/3073x2041/99a1f24631/5-ways-to-use-your-customer-survey-results-to-improve-the-customer-experience-feature.png)
/f/131443/1617x1027/a52d255102/tsm-benchmarking-reports-feature.png)
/f/131443/640x422/c90e3b081d/research-to-inform-strategy.jpg)
/f/131443/1962x1135/e8f74f1bf6/customer-research-review.png)
/f/131443/2051x1302/8fca2d9437/index-consumer-sentiment-q3-2024-early-release-feature.png)
Early Release: The Index of Consumer Sentiment Q3 2024
This is an early release of the data for the Q3 2024 UK Index of Consumer Sentiment, from TLF Research.
The overall Index of Consumer Sentiment has increased significantly to 75.4. This is its highest level since 2021, and a return to pre-pandemic norms of consumer sentiment. Download the early release now to see the overall and question trends.
The research was carried out on our consumer panel in July 2024, and is based on 2,970 responses. The full report with detailed analysis on what is driving the increase will follow in September.
Overall Trend
The overall Index of Consumer Sentiment has increased significantly to 75.4. This is its highest level since 2021, and a return to pre-pandemic norms of consumer sentiment.
/f/131443/1642x855/c7af060b6d/index-consumer-sentiment-q3-2024-early-release-graph.PNG)
You may also be interested in
Downloads
/f/131443/413x412/983673a35b/index-consumer-sentiment-q2-2024-full-report-thumbnail.png)
The Index of Consumer Sentiment Quarter 2 2024
Our latest Index of Consumer Sentiment Report covers the second quarter of 2024. Consumer sentiment may still be a fair way short of where it stood in 2018 when we launched the UK Index of Consumer Sentiment, but looking through the results in this report it’s hard not to feel a...
Downloads
/f/131443/1481x1480/95f4ed1b2f/how-to-guides-from-tlf-research-thumbnail.png)
How To Guides
Our 'How To...' guides cover a range of customer research subjects and aim to give you a practical guide to using tools and techniques that will help you understand your customers. Search the guides below to download a PDF copy. We'll be creating new guides on a regular basis, s...
/f/131443/935x934/a00e77eae7/training-events-thumbnail.png)
Training & Events
We’re specialists in understanding customers and we’re passionate about sharing our knowledge to help organisations deliver first class customer experiences. Our training and events can help you develop your knowledge and skills on a wide range of customer research and insight su...
/f/131443/2240x2240/4bdd2b90b9/all-ci-magazines-square.jpg)
Customer Insight Magazine
Created and published in house, Customer Insight magazine is a home for longer features, case studies, and latest thinking on customer experience and insight. All designed to inform, stimulate, and sometimes to provoke. We hope you enjoy reading it as much as we do creating it!
Is it time to review your customer research?
We can help you design a programme that reflects your customers' needs and give you the insight your company needs to deliver a world class customer experience.