Our range of services are here to help you understand and improve your customer's experience.
We offer training courses & events on subjects around customer experience. Useful tools to give you the knowledge and skills you need.
See our upcoming live webinars, which will help you find new ways to connect with your customers and get the most out of research.
Our range of free 30 minute webinars are designed to give you an introduction to key customer experience and research subjects.
Our range of webinars and training courses give you an introduction to key customer experience and research subjects.
Designed to inform and stimulate debate and sometimes to provoke, our hub is home to the Customer Insight Magazine and an interesting mix of webinars, reports, news and podcasts.
We believe in building lasting partnerships with our clients and that depends on the quality of our people.
Every project is unique, and by working together we can make sure that your research delivers against your business needs.
We’re proud to have worked with an amazing list of organisations in pretty much every sector.
Your privacy is really important to us. If you have been contacted by TLF Research and asked to take part in a survey on behalf of one of our clients, you can find out more about our personal data policy here.
What does Covid-19 mean for your research?
Over the course of the last 12 months, we’ve seen some radical changes to customer experience and customer insight. Many clients have asked us similar questions about the impact of those changes, so we’ve put together this document to summarise what we know.
/f/131443/3073x2041/99a1f24631/5-ways-to-use-your-customer-survey-results-to-improve-the-customer-experience-feature.png)
/f/131443/1617x1027/a52d255102/tsm-benchmarking-reports-feature.png)
/f/131443/640x422/c90e3b081d/research-to-inform-strategy.jpg)
/f/131443/1962x1135/e8f74f1bf6/customer-research-review.png)
/f/131443/1732x968/8012126ee8/covid-19-customer-research-feature.png)
/f/131443/500x500/85943072fc/relationshipspostcovid500x500.jpg)