Your Customers' Spending Habits Are Changing

Your customers are changing. This isn’t surprising since only people alive in World War II have lived through more difficult times than this. But if you’re in Marketing or Customer Service you need to understand how they’re changing.

Using finding from our latest survey on the TLF Panel (survey October 2020), TLF Research Chairman and Founder, Nigel Hill, has created the report 'Your Customers' Spending Habits Are Changing'. The report provides an overview of the latest trends on how customer attitudes and behaviour have changed during the pandemic.

Download PDF now

You may also be interested in

Podcast

Trends in Customer Attitudes & Behaviour

What do we know about what’s changing in the way customers think, feel, and behave? The pandemic seems to have accelerated some trends that were already obvious, and introduced a few curveballs of its own. In this episode Greg and Stephen discuss the evidence from consumer survey...