UK Consumer Sentiment - Latest Results

21 September 2021

Since October 2018 we’re been using our panel to track 3 key measures of consumer confidence:

  • The Index of Consumer Sentiment (ICS) measures overall confidence

  • The Index of Current Economic Conditions (ICC) measures how they feel right now

  • The Index of Consumer Expectations (ICE) measures how they feel about the future

During the pandemic we saw an enormous impact on how consumers were feeling. Although their confidence in their own finances bounced back quite quickly, it’s taken a long time for them to feel better about the wider economy.

From April to July 2021 we’ve now seen 2 quarters of steady growth, and with all 3 indices at pre-pandemic levels it’s safe to say that consumers are sending a signal that things are, financially at least, back to “normal”. Digging deeper, there are some important differences according to location, gender, and age…View our infographic below for the key findings.

 An infographic showing that the Index of Consumer Sentiment has returned to pre-pandemic levels in July 2021.

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