Our range of services are here to help you understand and improve your customer's experience.

Events

We offer training courses & events on subjects around customer experience. Useful tools to give you the knowledge and skills you need.

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Webinars

See our upcoming live webinars, which will help you find new ways to connect with your customers and get the most out of research.

Webinars

Our range of free 30 minute webinars are designed to give you an introduction to key customer experience and research subjects.

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Essentials: Customer Satisfaction Measurement

Live webinar - 02/04/25

Our range of webinars and training courses give you an introduction to key customer experience and research subjects.

Training & Events

Insights Hub

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Research to Inform CX Strategy

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Designed to inform and stimulate debate and sometimes to provoke, our hub is home to the Customer Insight Magazine and an interesting mix of webinars, reports, news and podcasts.

Research Team

We believe in building lasting partnerships with our clients and that depends on the quality of our people.

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work

Every project is unique, and by working together we can make sure that your research delivers against your business needs.

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We’re proud to have worked with an amazing list of organisations in pretty much every sector.

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Your privacy is really important to us. If you have been contacted by TLF Research and asked to take part in a survey on behalf of one of our clients, you can find out more about our personal data policy here.

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Newsletters

Our TLF Gems newsletter is a curated monthly collection of inspiring articles, stories, and thoughts from leading experts in the world of customer experience and research, delivered straight to your inbox. Browse previous issues below and sign up today.