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Webinars
Our range of free 30 minute webinars are designed to give you an introduction to key customer experience and research subjects. From latest trends, how to guides for customer research and what to focus on, through to best practice, analysis and communication of your results, our webinars will help you find new ways to connect with your customers and get the most out of research. Many of our webinars are available to watch on demand and you can find a calendar of our upcoming live webinarin our Training and Events section.
Webinar
Free - Virtual Event
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What Matters Most To Customers... Now?
How will COVID-19 change our relationships with customers? No one knows exactly what life will look like after lockdown,...
Webinar
Free - Virtual Event
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Facilitating Focus Groups
Focus Groups are great opportunities but the time in a focus group passes quickly and so preparation is essential. This ...
Webinar
Free - Virtual Event
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Getting The Most From Customer Comments
Most people agree that customer comments bring the customer life, but are you getting the most use from your customer co...
Read more in the cx insights hub
There's even more articles to read from our Customer Insight magazine issues in our CX Insights Hub. All designed to inform, stimulate debate and sometimes to provoke, so get searching!