/f/131443/3073x2041/99a1f24631/5-ways-to-use-your-customer-survey-results-to-improve-the-customer-experience-feature.png)
/f/131443/1617x1027/a52d255102/tsm-benchmarking-reports-feature.png)
/f/131443/640x422/c90e3b081d/research-to-inform-strategy.jpg)
/f/131443/1962x1135/e8f74f1bf6/customer-research-review.png)
The TLF Research team
We're a friendly bunch, so find out a bit more about us and get in touch if you'd like a chat. We're always up for a conversation about improving the customer experience!
Directors
Our directors have a wealth of experience in customer research and lead from the front.
Jude Nottingham
Managing Director
Nigel Hill
Chairman and Founder
Mark Mccall
Operations Director
Greg Roche
Client Director
Jody Hardman
Field Director
Jo Wainwright
Quality and Compliance Director
Max Lee
Technology Director
Rob Ward
Creative Director
Keith Roberts
Financial Director
/f/131443/2083x2083/2ac38df29e/jude.jpg)
/f/131443/1042x1042/b4a78279e1/nigel-hill.jpg)
/f/131443/1042x1042/1c1890bcdd/mark-mccall.jpg)
/f/131443/1042x1042/477839c4b8/greg-roche.jpg)
/f/131443/1042x1042/81e7e61206/jody-hardman.jpg)
/f/131443/1042x1042/3d92a797db/joanne-wainwright.jpg)
/f/131443/2083x2083/9580143f22/max.jpg)
/f/131443/1042x1042/fea8f0e790/rob-ward.jpg)
/f/131443/1042x1042/670586edcf/keith-robers.jpg)
/f/131443/1042x1042/83f1151a2b/stephen-hampshire.jpg)
/f/131443/1042x1042/8002b208d9/debs-binks.jpg)
/f/131443/1920x1920/40edc043a1/sarah-s.png)
/f/131443/1243x1244/337ace5040/rachel-a.png)
/f/131443/1042x1042/710469f801/iain-law.jpg)
/f/131443/1211x1211/79a53e0199/vicki-h.png)
Claire Ruck
Research Operations Manager
Emma Halstead
Insight Manager
Daniel Magan
Research Manager
Tom Kiralfy
Panel Manager
Laura Jegorova
Research Manager
Jessica Thorpe
Senior Research Analyst
Cora Burns
Research Analyst
Shaunna Jennings
Research Analyst
Francesca Ward
Insight and Training Manager
Emily Millen
Insight & Development Manager
Puneeth Vadlamudi
Data Analyst
George Matthews
Senior Research Analyst
Haydn Huston
Senior Data Analyst
Elliott Godfrey-Clark
Research Analyst
Jasmine Howell
Research Analyst
Hayley Butler
Research Analyst
Lucy Rayner
Researcher
/f/131443/1042x1042/32d6dc6bc7/claire-ruck.jpg)
/f/131443/1042x1042/271c2e16ed/emma-halstead.jpg)
/f/131443/1042x1042/39ae946793/dan-magan.jpg)
/f/131443/837x837/9feabe1b6c/tom-k.png)
/f/131443/1042x1042/1364a618bb/laura-jegorova.jpg)
/f/131443/1042x1042/5676891aeb/jessica-thorpe.jpg)
/f/131443/1042x1042/17f436d7b3/cora-burns.jpg)
/f/131443/772x772/acdebf20db/shaunna-j.png)
Adele Dinnen
Field Manager
Denise Hodgson
Field Manager
Simon Haywood
CATI Manager
Hayley Baldry
Field Team Leader
Tom Broad
Field Team Leader
/f/131443/640x640/0579a1d8f0/adele-dinnen.webp)
/f/131443/1042x1042/ea901c6f7d/denise-hodgson.jpg)
/f/131443/1042x1042/c3b6a0a969/simon-haywood.jpg)
/f/131443/839x838/1e9a66e353/tom-broad-field.jpg)
/f/131443/1042x1042/aad54a22b8/rob-egan.jpg)
/f/131443/1042x1042/e76df79ea6/becka_crozier.jpg)
/f/131443/1042x1042/930f07aec2/jordan-gillespie.jpg)
/f/131443/1042x1042/cbdadc0ba5/andrew-battye.jpg)
/f/131443/1042x1042/bd6a5bdf1a/mark-stubbs.jpg)
/f/131443/1042x1042/860e3aeefd/paul-smith-web.jpg)
/f/131443/1042x1042/441e842a85/kevin-salford.jpg)
/f/131443/1042x1042/4ef79c1f62/cameron-smith.jpg)
/f/131443/1042x1042/43d4e79baf/richard-crowther.jpg)
/f/131443/1044x1044/7484ea7ce9/cora-brosnan.png)
Send us a brief
We'd love to discuss your customer research with you. We can help you with every stage of your journey so drop us a message and a member of our team will get back to you.